Privacy Policy

General

This document is an electronic record under the Information Technology Act, 2000, and its applicable rules. It does not require physical or digital signatures and is generated by a computer system. Published in accordance with Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, this document outlines the rules, regulations, privacy policy, and Terms of Use for accessing websites of The Innovators Digital Ads Pvt. Ltd. (“The Solitaire Group” or “Company”) including but not limited to thesolitairegroup.com and thesolitairegroupindia.com. The said domains are owned and operated by The Innovators Digital Ads Pvt. Ltd., a Private Company limited by shares, incorporated under the Companies Act, 2013.

The Solitaire Group is committed to maintaining the privacy and accuracy of information that has been provided on this site. This privacy policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. All information is provided with the complete knowledge of owner and appropriate measures have been taken to ensure that the user's credentials are not misused, accidentally destroyed or lost within the environment of The Solitaire Group. Though care has been taken in the production of information on this website, The Solitaire Group will not be responsible and accept any liability for loss incurred in anyway whatsoever, by anyone who may seek to depend on the information contained herein.

What this Privacy Policy Covers

This Privacy Policy covers our usage of personally identifiable material that is shared by you on our site. This Policy also covers treatment of any personally identifiable information shared with us.
The Privacy Policy Covers personally identifiable material that may be collected through the use of any app owned and operated by The Solitaire Group
This Privacy Policy does not apply to the activities of organizations not owned or controlled by us, or to people who are not employed or managed by us as also in respect of information required to be shared with public/private authority by operation of any applicable law, court order or direction.

Information Collection and Use

We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this Privacy Policy
We compile personally identifiable information when you submit the enquiry form on our website or through interactions with our apps
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you and you consent to be contacted. Personally identifiable information may include but is not limited to your name. This consent will override the DNC/NDNC
When you submit a form, we ask for your name, email address and phone number apart from what you mention in your comments. Once the form is submitted and it reaches us, the information provided by you is saved in our database and is not shared with any third party
We use this information to revert to your query and future reference, and to contact you about products & services
Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include information such as your computer's internet protocol, IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics
Technical details such as device information, location and network carrier when you use our mobile app.

Information collected from Interactive Forms

Some of our web pages have interactive forms that allow you to voluntarily submit personal information (such as your e-mail address, name, or Message). This happens when you are registering for online Booking offered by Solitaire Group. In those cases, all submitted information is used only for the purposes for which it is intended and is not made available to any third party.

When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

The following information is collected

Information about you - Your personal information such as your name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.
Our interactions with you - A record of any interactions and correspondence between us such as any interactions you have with our team members and any interactions with us online or posts that refer to us on social media
Survey information - Your responses to customer surveys conducted by us or on our behalfS
Your use of our website, apps and social media platforms - Details of your visits to our website, your use of social media platforms and our mobile applications and other information collected through cookies and other tracking technology including information that you look at.
Online Identifiers - such as your mobile device advertising identifier and geo-location data when using any Solitaire Group mobile application
Geo-location data is used during registration process with Solitaire Group apps to assist with delivering location specific services
Our sites may use cookies to distinguish you from other users of our sites. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use cookies that are required for the operation of our sites (they include, for example, cookies that enable you to log into the secure area of our sites); to allow us to recognise and count the number of visitors and to see how visitors move around oursites when they are using it; to recognise you when you return to our sites in order to enable us to personalise our content for you; to record your visit to our sites, the pages you have visited and the links you have followed in order to make our sites more relevant to your interests. Further information about the individual cookies we use on our sites and the purposes for which we use them can be found here. Please note that third parties may also use cookies, over which we have no control.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.à
Our sites may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Information Sharing and Disclosure

The Solitaire Group will take reasonable steps to protect your Personal Data against unauthorised disclosure and will only use and/or disclose your Personal Data for the purposes you have been notified of, consented to and/or which are permitted under applicable laws and regulations.

We share personally identifiable information to other companies or people if:

We have consent to share the information; or we may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders/summons/directions, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to : enforce our Terms of Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We find that your actions on our websites violate the Terms of Service.

The Privacy Policy is subject to change and any modification to the Privacy Policy will be communicated here.